Shipping policy
Thank you for shopping with El-Muntaha Boutique. We are committed to processing and shipping your order as quickly and carefully as possible.
Order Processing
- Orders are typically processed within 1–3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- During product launches, seasonal collections, or sales, processing times may be slightly longer.
Shipping
- We offer flat-rate shipping of $9.99 on all U.S. orders.
- Once your order has shipped, you will receive a confirmation email with tracking information.
- Delivery times are estimates provided by the shipping carrier and are not guaranteed.
Limited Edition & Seasonal Collections
Some products are released in limited quantities or as seasonal collections. Once these items sell out, they may not be restocked.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. El-Muntaha Boutique is not responsible for delays or lost packages due to incorrect or incomplete shipping information provided at checkout.
Lost, Delayed, or Stolen Packages
Once your package has been handed over to the shipping carrier, delivery is under the carrier's responsibility. If your package is lost, delayed, or marked as delivered but cannot be located, please contact the shipping carrier first. If you need additional assistance, feel free to contact us, and we'll do our best to help.
International Shipping
International shipping may be available to select countries. Customers are responsible for any customs duties, taxes, or import fees required by their country.
Questions
If you have any questions regarding your order or shipping, please visit our Contact Us page, and we'll be happy to assist you.
Thank you for choosing El-Muntaha Boutique.
Grace in Every Fold.